![]() ![]() ![]() Mesh compatibility: Whether the mesh-networking features are compatible only with routers from the same manufacturer (TP-Link, Asus) or with all routers (Netgear), they can simplify setup and ensure that your devices are connected to the router or extender with the stronger signal, improving the stability of your network.In the past, we’ve accepted extenders without Ethernet support, but this time we’ve made the feature mandatory. Ethernet ports: These ports are convenient for wired connections to entertainment devices.Our testing takes into account the change in network performance when you’re adding an extender to a busy network, measuring both throughput (speed) and latency (the wait before a page loads). Good performance: The extender must improve coverage and connectivity compared with the router alone-otherwise you’re just adding another device that sits on your network (and you’re wasting money).802.11ac (Wi-Fi 5) or 802.11ax (Wi-Fi 6 or 6E) support: Older, slower 802.11n extenders won’t cut it, even if they’re dual-band.If you are outside of the US, please visit here to see how to contact support. You can reach out to our support team at one of the numbers available here. ![]() If this concern persists, and you’re not able to get your Ring Camera connected to your wifi network, I’d recommend following up with our support team to investigate this further. Testing your Ring Camera by connecting it to a mobile hotspot or a different wifi network can help narrow down the root cause of the connecting problem.I know it’s inconvenient to have to change the password on all your devices, so you could also create a guest network for your Ring Camera with a password free of special characters or symbols. Having special characters or symbols in your wifi password may cause problems with your Ring Camera connecting to your wifi network.While reviewing your network settings, make sure the ports and protocols used by Ring devices are open.Security and firewall settings could cause connectivity problems with some devices. Ensure your router and wifi extenders have the latest firmware available, and check with your internet service provider if there have been any changes made to the security settings. ![]() If the extender is too close to one or the other, the signal it provides may not be stable.
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